Last updated: 29 September 2026
These terms describe use of the UAICONICSOFT website and the process for product enquiries and quotations. Please read them alongside our Privacy Policy.
Product information
The catalogue provides information about electrical, networking and industrial cable products. Images may be illustrative, and specifications can vary by manufacturer part number or product revision. Confirm the exact part number, conductor size, shielding, jacket, applicable standards and intended use with our team before ordering. Website descriptions are not a substitute for the manufacturer’s current datasheet or appropriate installation advice.
Selections and enquiries
Adding a product to your selection cart or submitting an enquiry requests a discussion or quotation. It does not by itself create a confirmed order, reserve stock or require payment. A product marked “Call for Price” requires a quotation and is not offered free of charge.
Quotations and order confirmation
Pricing, currency, taxes, quantities, stock availability, delivery charges and quotation validity must be confirmed in the quotation or written order confirmation. Please check these details before accepting. An automated acknowledgement only confirms receipt of a request. Orders are subject to the terms expressly agreed with our team.
Payment and delivery
Payment methods, payment timing, delivery arrangements and any estimated lead times are agreed for the relevant order. Provide accurate contact and delivery details and tell us promptly about changes. Ask our team to confirm availability and any delivery deadline before committing to a project schedule.
Cancellations, returns and warranty
Contact us promptly if you need to cancel or change a confirmed order, or if goods arrive damaged, incorrect or faulty. Include the order reference and relevant details or photographs. Eligibility and arrangements for returns, refunds, replacements or warranty support depend on the agreed order terms, the product, any applicable manufacturer warranty and applicable law. Confirm these arrangements before ordering, particularly for cut lengths or specially sourced items. These terms do not remove rights that cannot lawfully be excluded.
Responsible website use
Provide accurate information and use the website for legitimate enquiries and business. Do not submit malicious material, impersonate another person, interfere with the service or attempt unauthorised access.
Content and third-party links
Website branding and content belong to their respective owners. Product names and manufacturer marks identify the relevant products and do not transfer ownership or licence rights. External websites and communication services operate under their own terms.
Availability and responsibility
We may update catalogue information or correct errors. If an error affects a quotation or order, contact our team so that the correct details can be agreed. The website may occasionally be unavailable. Nothing in these terms excludes liability or obligations that applicable law does not permit to be excluded.
Questions and changes
Use our Contact page for questions about these terms, quotations or an existing order. Updated website terms will be posted here. An existing order remains subject to its agreed terms and applicable law.